Privacy policy

Privacy Policy

We keep it simple: we only collect what we need and we never sell your information.

What We Collect: Your name, address, email, payment details and how you interact with our store.

How We Collect It: Directly from you when you order, automatically through cookies when you browse, and from trusted partners who help us operate.

How We Use It: To process your order, send shipping updates, provide support, prevent fraud and improve your experience. You can opt out of promotional emails at any time.

Who We Share It With: Only trusted partners who help us run our store including Shopify, our payment processor, shipping carriers and marketing partners. We never sell your personal information.

Your Rights: You can access, correct, delete or export your data at any time. EU and UK customers have additional rights including the right to restrict or object to processing. Email us at Support@shopcozyly.com and we will respond promptly.

Data Security: We use industry standard security measures to protect your information.

Children: Our store is not intended for children. If you believe a child has shared information with us contact us and we will delete it immediately.

Changes: We may update this policy from time to time. Continued use of our store means you accept any updates.

Questions? Contact us at Support@shopcozyly.com.